New DOT Rule Undermines Airline Consumer Protections

By: Susan Grant (Consumer Federation of America), Kevin Mitchell (Business Travel Coalition), John Breyault (National Consumers League), & Kurt Ebenhoch (Travel Fairness Now)

In a Feb. 5 op-ed, David Heffernan, a former outside counsel for Airlines for America, the airlines’ lobbying organization in Washington, and Robert Kneisley, a former associate general counsel for…